Privacy Policy
At KeyboardX, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website and make a purchase. By using our website, you consent to the practices outlined in this Privacy Policy.
Information We Collect
We collect various types of information in order to provide and improve our services to you. The data we collect includes:
- Personal Identification Information: When you make a purchase or create an account, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and the time spent on our site.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us improve site functionality, remember preferences, and track site performance.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill orders, including shipping and delivery.
- To communicate with you regarding your orders, promotions, and customer support.
- To improve the functionality and user experience of our website.
- To personalize your shopping experience by showing relevant product recommendations.
- To comply with legal obligations and resolve any disputes.
Data Sharing and Disclosure
We respect your privacy and will never sell your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: We may share your information with third-party companies that provide services to us, such as payment processors, shipping carriers, and website hosting.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
Security of Your Information
We use industry-standard security measures to protect your personal data. This includes encryption of payment information and secure storage of your data. However, no method of data transmission or storage can be guaranteed 100% secure, so we cannot ensure complete security.
Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with the site, remember your preferences, and offer personalized content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
International Data Transfers
If you are accessing our website from outside Sri Lanka, please be aware that your personal information may be transferred to, stored, and processed in Sri Lanka. By using our website and providing your information, you consent to the transfer of your data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top. Please review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us.
